Terms & Conditions.
Welcome to Charley B Hair !
By accessing our website and purchasing our products, you agree to the following terms and conditions. Please read them carefully.
1. Product Information
We make every effort to accurately display the colors, textures, and descriptions of our hair extensions. However, actual colors and textures may vary slightly due to monitor settings, lighting, and photography.
All hair sold is 100% virgin or raw hair unless otherwise stated.
Each bundle is unique and may vary slightly in color and texture.
2. Ordering and Payment
By placing an order, you agree to provide current, complete, and accurate purchase and account information.
We accept all major credit cards and require full payment at the time of purchase.
Charley B Hair LLC reserves the right to refuse or cancel any orders suspected of fraud or unauthorized transactions.
3. Shipping and Delivery
Orders are processed in the order they are received.
Shipping times may vary based on order volume, location, and product availability.
Once shipped, Charley B Hair LLC is not responsible for carrier delays, lost, or stolen packages.
Please ensure all shipping information is correct at checkout.
We are not responsible for shipping errors due to incorrect addresses provided by customers.
4. Returns and Exchanges
We want you to be completely satisfied with your purchase.
Returns and exchanges are accepted within 30 days of purchase under the following conditions:
Hair must be in its original condition (unused, unwashed, unaltered, and in original packaging).
Hair must not have been combed, brushed, cut, dyed, or chemically processed.
Please review our full Return Policy for detailed instructions before submitting a return request.
Shipping fees for returns are the responsibility of the customer unless otherwise stated.
5. Refund Policy
Refunds will only be issued after the returned product is received, inspected, and approved.
Refunds may take 5-7 business days to reflect back to your original form of payment.
Products returned in used or damaged condition will not be eligible for refund.
6. Privacy Policy
Your privacy is important to us. Please refer to our Privacy Policy to understand how we collect, use, and protect your personal information.
7. Intellectual Property
All content, images, logos, designs, and text on Charley B Hair LLC’s website are the intellectual property of Charley B Hair LLC.
You may not copy, reproduce, or use any content without prior written permission.
8. Limitation of Liability
Charley B Hair LLC is not liable for any direct, indirect, incidental, or consequential damages that result from the use or inability to use our products or services.
All hair products are sold "as is" and without warranties of any kind beyond what is stated.
9. Changes to Terms
Charley B Hair LLC reserves the right to update or modify these Terms and Conditions at any time without prior notice.
Continued use of our website and services following any changes constitutes your acceptance of those changes.
Contact Us
For any questions about these Terms and Conditions, please contact us at:
Charley B Hair LLC
Email: charleybhairr@gmail.com